Vodafone Idea (Vi) offers various customer care channels to address user concerns, whether related to billing, network issues, recharge problems, or general queries. This guide covers all the available methods to reach Vi customer support, detailed FAQs, and other helpful tips.
Vi Customer Care Resolve every Vi – Vodafone Idea customers queries, request and complaints in no time by contacting Vi Customer Care number through email or on call. Vi™ customer care and Vi toll free numbers usually don’t make customers wait for too long and they provide excellent service to their customers support. Find a list of Vi customer care no., Request, Enquiries and Complaints Numbers below.
Table of Contents
About Vi™ Group:
Vodafone Idea Limited is an Aditya Birla Group and Vi™ Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
How to Contact Vi Customer Care
Vi provides multiple ways to contact their customer care team. Choose the method most convenient for you:
1. Via Phone
- For Existing Users: Dial 199 from your Vi mobile number for assistance with plans, billing, and other account-related issues. (Available 24×7)
- For Non-Vi Users: Call 1800-123-4567, a toll-free number for inquiries about Vi services.
2. WhatsApp Support
- Save 9654297000 on your phone.
- Start a chat by sending “Hi” to initiate assistance through WhatsApp.
3. Vi App
- Download the Vi App.
- Use the Help & Support section for complaints, plan activation, or service requests.
4. Email Support
- Send your queries or complaints to [email protected]. Provide detailed information, including your phone number and issue description.
5. SMS
- For complaints: Send an SMS to 198 with your issue details.
- For other requests: Check the Vi website for specific SMS codes.
Recharge and Billing Information
How to Recharge Your Vi Mobile?
You can recharge your Vi number using:
- Vi Website: Visit myvi.in and select your plan.
- Vi App: Choose a plan under the Recharge section.
- Retail Stores: Recharge at authorized Vi stores near you.
Popular Prepaid Plans:
| Price | Data/Benefits | Validity |
|---|---|---|
| ₹299 | 1.5GB/day + Unlimited Calls, 100 SMS/day | 28 Days |
| ₹479 | 1.5GB/day + Night Unlimited Data | 56 Days |
Popular Postpaid Plans:
| Price | Data | Additional Benefits | Connections |
|---|---|---|---|
| ₹399 | 40GB | Free Vi TV & Movies | 1 |
| ₹699 | 80GB | Amazon Prime, Netflix | 2 |
Tips for Calling Vi Customer Service
- Prepare Necessary Information: Have your phone number and any account details ready for verification.
- Be Specific: Clearly explain your issue, including dates, amounts (if applicable), or error messages.
- Best Time to Call: Avoid peak hours (e.g., mornings and evenings) for shorter wait times.
Why Choose Vi?
Vi is one of India’s leading telecom providers, offering excellent network coverage and customer-centric services. Their 24×7 customer care ensures issues are resolved promptly, enhancing the user experience.
Vi Group Office Address:
Vodafone Idea Limited (formerly Idea Cellular Limited),
An Aditya Birla Group & Vodafone partnership,
Birla Centurion, 10th Floor, Plot No. 794, B Wing, Pandurang Budhkar Marg,
Worli, Mumbai – 400 030 India
Vi Group Registered Address
Vodafone Idea Limited (formerly Idea Cellular Limited),
An Aditya Birla Group & Vodafone partnership,
Suman Tower, Plot No. 18, Sector no. 11, Gandhinagar – 382011
India, CIN L32100GJ1996PLC030976.
Contact Number : +91-79 6671 4000,
FAX : +91-79 2323 2251
Vi Customer Care Numbers for Prepaid and Postpaid Customers
- 199 – Vi Customer Care Number from your Vi™ Mobile Number
- 12345 – Vi Customer Care Number
- 198 – Vi Complaint Number from your Vi™ Mobile Number
- 155223 – Vi VAS Deactivation Number
- 1909 – Vi Do Not Disturb Number
- 1925 – Vi Data Activation and Deactivation Number
- 59059 – Vi Televerification Number
- 18001234567 – Vi Mobile Number Portability (MNP) Helpline
- 55666 – Vi COCP/Enterprise Number
- 1800123100 – Sakhi Helpline Number (Women Safety Service from Vi™ – Vodafone India)
- 55100 – Emergency Alert (Sakhi Helpline – Women Safety Service from Vi – Vodafone India)
Vi WhatsApp Customer Care Numer
Vi WhatsApp Customer Care Number – 9654297000 (All India)
Vi™ WhatsApp Customer support number keeping its customer connected using Vi WhatsApp Customer Care Number. Vi – Vodafone Idea customers can get assistance with your bill payments, offers, and recharges with Vi™ 24/7 customer support on WhatsApp number – 9654297000.
Click here to start conversation with Vi Customer Care.
Vi – Vodafone India Helpline Contact Number
| Vi Helpline Number Details | Vi™ Contact Number |
| Customer Helpline (Short Code)(from your Vi™ Mobile Number) | 199 |
| Customer Helpline (Long Code) | xxxxx12345 |
| Complaint Helpline(from your Vi™ Mobile Number) | 198 |
| Complaint Helpline (Long Code) | xxxxxxx198 |
| VAS Deactivation | 155223 |
| Do Not Disturb | 1909 |
| Data Activation/ Deactivation | 1925 |
| Televerification | 59059 |
| Mobile Number Portability Helpline | 18001234567 |
| COCP/Enterprise | 55666 |
| Sakhi Helpline | 1800123100 |
| Emergency Alert (Sakhi Helpline) | 55100 |
| Mobile Number Portability (MNP) Helpline | 18001234567 |
Vi Customer Care Email
Vi™ Customer Care Email: [email protected] (All India)
Note: Kindly email us from your registered email & mention mobile number in the subject line.
Vi™ Customer support keeping its customer connected using Vi™ Customer Care Email. Vi™ customer can get assistance for bill payments, offers, Complaints and recharges with Vi™ Customer care email at [email protected]
Vi Customer Care Regional Office Address and Customer Care Number
Vi™ Customer Care Regional Office is divided into circle and it is available in every state of India.
Vi Customer Care Number Delhi
| Vi™ Customer Care Delhi | Short Code | Long Code |
| Vi™ Customer Care Enquiries and Requests Number Delhi | 199 | 9891012345 |
| Vi™ Customer Care Complaints Number Delhi | 198 | 8744000198 |
Vi™ Customer Care Circle Office Address Delhi
2nd Floor, A-19 MCIE Mathura Road New Delhi-110076
Vi™ Appellate Authority Delhi & NCR
Delhi & NCR Appellate Authority : Mr. Mayank Srivastava
Designation : Head – Customer Service
Address : Vodafone Idea Limited, A-19, Mohan co-operative Industrial Estate, Mathura Road, Delhi -110044
Contact no : 01171032211
Fax – 01126940154
Email – [email protected]
Time: From Monday to Friday, between 10:00 am and 6:00 pm
Vi Customer Care Number Gujarat
| Vi™ Customer Care Gujarat | Short Code | Long Code |
| Vi™ Customer Care Enquiries and Requests Number Gujarat | 199 | 9824012345 |
| Vi™ Customer Care Complaints Number Gujarat | 198 | 9824000198 |
Vi™ Customer Care Circle Office Address Gujarat
Building -A-Corporate Road-Off-S.G.Highway,Prahladnagar-Ahmedabad, 380015
Vi™ Appellate Authority Gujarat
Gujarat Appellate Authority : Ms. Vinita Joshi
Designation – VP – Customer Service
Address : Vodafone Idea Limited, Vodafone House, Building A, Corporate Road, Off. S.G. Highway, Prahladnagar, Ahmedabad – 380015
Contact no :7567860602
Fax – 9825025989
Email – [email protected]
Time: From Monday to Friday, between 10:00 am and 6:00 pm
Vi Customer Care Number UP (East)
| Vi™ Customer Care UP (E) | Short Code | Long Code |
| Vi™ Customer Care Enquiries and Requests Number UP (E) | 199 | 9889012345 |
| Vi™ Customer Care Complaints Number UP (E) | 198 | 8576000198 |
Vi™ Customer Care Circle Office Address UP (E)
Shalimar Titanium, Plot NoTC/G-1/1, Vibhuti Khand, Gomti Nagar, Lucknow 226010
Vi™ Appellate Authority UP (East)
UP (East) Appellate Authority : Mr. Vikram Bains
Designation : Head – Customer Service
Address : Vodafone Idea Limited, Plot No. TC/G-1/1, Shalimar Titanium,Vibhuti Khand, Gomti Nagar,Lucknow 226010
Contact no : 9721980180
Fax – +91 522 2723974
Email – [email protected]
Time: From Monday to Friday, between 10:00 am and 6:00 pm
Vi Customer Care Number Andhra Pradesh
| Vi™ Customer Care Andhra Pradesh | Short Code | Long Code |
| Vi™ Customer Care Enquiries and Requests Number Andhra Pradesh | 199 | 9848012345 |
| Vi™ Customer Care Complaints Number Andhra Pradesh | 198 | 9848009198 |
Vi Customer Care Circle Office Address Andhra Pradesh
Address : 2nd Floor, Varuntower II, Begumpet, Hyderabad – 500016, Telangana, India
Vi™ Appellate Authority Andhra Pradesh & Telangana
Andhra Pradesh & Telangana Appellate Authority – Ms. Padmavathi PV
Designation : Head – Customer Service
Address : Vodafone Idea Limited, 6th Floor , Varun Towers II, Begumpet, Hyderabad-500016
Contact no :9948002240
Fax – 040-27764700
Email – [email protected]
Time: From Monday to Friday, between 10:00 am and 6:00 pm
Vi Customer Care Number Assam
| Vi™ Customer Care Assam | Short Code | Long Code |
| Vi™ Customer Care Enquiries and Requests Number Assam | 199 | 9085012345 |
| Vi™ Customer Care Complaints Number Assam | 198 | 9085000198 |
Vi™ Customer Care Circle Office Address Assam
Address : Vodafone Idea Limited RED DEN, NH – 37 Katahbari, Gorchuk, Guwahati, Assam-781035
Vi™ Appellate Authority Assam
Assam Appellate Authority : Ms. Chandrani Mukherjee
Designation : Head Customer Service
Address : Vodafone Idea Limited, RED DEN, NH – 37 Katahbari, Gorchuk, Guwahati, Assam-781035
Contact no : 9706024365 Fax – 9706197061
Email – [email protected]
Time: From Monday to Friday, between 10:00 am and 6:00 pm
Vi Customer Care Number Bihar
| Vi™ Customer Care Bihar | Short Code | Long Code |
| Vi™ Customer Care Enquiries and Requests Number Bihar | 199 | 9708012345 |
| Vi™ Customer Care Complaints Number Bihar | 198 | 9708000198 |
Vi™ Customer Care Circle Office Address Bihar
Address : Sai Corporate Park, Opp.- SSB Office, Rukanpura, Baily Road, Patna- 800014
Vi™ Appellate Authority Bihar & Jharkhand
Bihar & Jharkhand Appellate Authority : Ms. Chandrani Mukherjee
Designation : Head – Customer Service
Address : Vodafone Idea Limited, BLOCK A , 3rd Floor, Sai Corporate Park, Rukanpura, Bailey Road, Opposite SSB Office,Patna–800014
Contact no : 9709018279 Fax – 0612-2540352
Email – [email protected]
Time: From Monday to Friday, between 10:00 am and 6:00 pm
Vi Customer Care Number Haryana
| Vi™ Customer Care Haryana | Short Code | Long Code |
| Vi™ Customer Care Enquiries and Requests Number Haryana | 199 | 9812012345 |
| Vi™ Customer Care Complaints Number Haryana | 198 | 8684000198 |
Vi™ Customer Care Circle Office Address Haryana
Address : Ground Floor, A-19 MCIE Mathura Road New Delhi-110076
Vi™ Appellate Authority Haryana
Haryana Appellate Authority : Ms. Mandeep Kaur
Designation : Head – Customer Service
Address : Vodafone Idea Limited, Sarita Vihar – A19, Ground Floor ,Mohan Co-operative Industrial Estate, Mathura Road, New Delhi – 110044
Contact no : 9813090003 Fax – 0184 2207410
Email – [email protected]
Time: From Monday to Friday, between 10:00 am and 6:00 pm
Vi Customer Care Number Himachal Pradesh
| Vi™ Customer Care Himachal Pradesh | Short Code | Long Code |
| Vi™ Customer Care Enquiries and Requests Number Himachal Pradesh | 199 | 9882012345 |
| Vi™ Customer Care Complaints Number Himachal Pradesh | 198 | 9882900198 |
Vi™ Customer Care Circle Office Address Himachal Pradesh
Address : Keonthal Complex, Khalini, Shimla – 171002
Vi™ Appellate Authority Himachal Pradesh
Himachal Pradesh Appellate Authority : Mandeep Kaur
Designation : Head – Customer Service
Address : Vodafone Idea Limited, Keonthal Complex, Khalini, Shimla (HP) 171002
Contact no : 9736397363 Fax No: 0172-2236347
Email – [email protected]
Time: From Monday to Friday, between 10:00 am and 6:00 pm
Vi Customer Care Number Jammu & Kashmir
| Vi™ Customer Care Jammu & Kashmir | Short Code | Long Code |
| Vi™ Customer Care Enquiries and Requests Number Jammu & Kashmir | 199 | 9086012345 |
| Vi™ Customer Care Complaints Number Jammu & Kashmir | 198 | 9086046198 |
Vi™ Customer Care Circle Office Address Jammu & Kashmir
Address: 3rd Floor Sunny Square, Gangyal,Jammu
Vi™ Appellate Authority Jammu & Kashmir
Jammu & Kashmir Appellate Authority: Mandeep Kaur
Designation : VP – Customer Service
Address: Vodafone Idea Limited, 3rd Floor, Sunny Square, Gangyal, Jammu – 180010
Contact no : 9796097979 Fax No: 0172-2236347
Email – [email protected]
Time: From Monday to Friday, between 10:00 am and 6:00 pm
Vi Customer Care Number Karnataka
| Vi™ Customer Care Karnataka | Short Code | Long Code |
| Vi™ Customer Care Enquiries and Requests Number Karnataka | 199 | 9844012345 |
| Vi™ Customer Care Complaints Number Karnataka | 198 | 9844000198 |
Vi™ Customer Care Circle Office Address Karnataka
Address : Maruthi Infotec Center, Ground Floor, ‘B’ Block, 11/1, 12/1 Koramangala Intermediate Ring Road Bangalore -560071
Vi™ Appellate Authority Karnataka
Karnataka Appellate Authority : Ms. Padmavathi PV
Designation : Head – Customer Service
Address : Vodafone Idea Limited, Ground Floor B Block MarutiInfotech Ctr, Koramangala Intermediate Ring Rd, AmarJyoti Layout,Bangalore-560071
Contact No : 8071712000 Fax – 080 7171 1010
Email – [email protected]
Time: From Monday to Friday, between 10:00 am and 6:00 pm
Vi Customer Care Number Kerala
| Vi™ Customer Care Kerala | Short Code | Long Code |
| Vi™ Customer Care Enquiries and Requests Number Kerala | 199 | 9847012345 |
| Vi™ Customer Care Complaints Number Kerala | 198 | 9947000198 |
Vi™ Customer Care Circle Office Address Kerala
Address: 4th Floor, KTDFC Building, Trans Towers, Near Kalabhavan Theatre, Vazhuthacaud, Trivandrum, pin-695014
Vi™ Appellate Authority Kerala
Kerala Appellate Authority: Ms. Bindu Gopal
Designation: Head – Customer Service
Address: Vodafone Idea Limited, VJ Tower, Vytilla PO, Ernakulam 682019
Contact no : 9946123456 Fax – 04842803121
Email –[email protected]
Time: From Monday to Friday, between 10:00 am and 6:00 pm
Vi Customer Care Number Kolkata
| Vi™ Customer Care Kolkata | Short Code | Long Code |
| Vi™ Customer Care Enquiries and Requests Number Kolkata | 199 | 9088012345 |
| Vi™ Customer Care Complaints Number Kolkata | 198 | 9088100198 |
Vi™ Customer Care Circle Office Address Kolkata
Address : PS Srijan Tech Park, DN 52, Salt Lake Sector V, Kolkata- 700091
Vi™ Appellate Authority Kolkata
Kolkata Appellate Authority : Ms. Chandrani Mukherjee
Designation : VP – Customer Service
Address : Vodafone Idea Limited, Srijan Tech Park, 7th floor,DN -52, Sector- V, Salt Lake City, Kolkata 700091
Contact no : 9088118992 Fax – 9830098241
Email – [email protected]
Time: From Monday to Friday, between 10:00 am and 6:00 pm
Vi Customer Care Number Madhya Pradesh
| Vi™ Customer Care Madhya Pradesh | Short Code | Long Code |
| Vi™ Customer Care Enquiries and Requests Number Madhya Pradesh | 199 | 9826012345 |
| Vi™ Customer Care Complaints Number Madhya Pradesh | 198 | 9826000198 |
Vi™ Customer Care Circle Office Address Madhya Pradesh
Address : 139-140, Electronic Complex, Pardeshipura, Indore, MP , 452010
Vi™ Appellate Authority Madhya Pradesh & Chattisgarh
Madhya Pradesh & Chattisgarh Appellate Authority : Mr. Ronak Patel
Designation : Head Customer – Service
Address : Vodafone Idea Limited, 139-140 Electronic complex, Paradheshipura, Indore – MP – 452010
Contact no :9713377766 Fax – 0731-2551304
Email – [email protected]
Time: From Monday to Friday, between 10:00 am and 6:00 pm
Vi Customer Care Number Maharashtra & Goa
| Vi™ Customer Care Maharashtra & Goa | Short Code | Long Code |
| Vi™ Customer Care Enquiries and Requests Number Maharashtra & Goa | 199 | 9822012345 |
| Vi™ Customer Care Complaints Number Maharashtra & Goa | 198 | 9822000198 |
Vi™ Customer Care Circle Office Address Maharashtra & Goa
Address : The Metropolitan, F.P. No. 27 Survey No. 21,Wakdewadi, Old PuneMumbai Highway,Shivaji Nagar 411003
Vi™ Appellate Authority Maharashtra & Goa
Maharashtra & Goa Appellate Authority : Mr. Amit Agrawal
Designation : Head – Customer Service
Address : Vodafone Idea Limited, The Metropolitan, F.P.No.27, Survey No.21, Wakdewadi, Old Mumbai Pune Highway, Shivajinagar, Pune– 411 003
Contact no : 020-71718181, Fax – 011-71716666
Email – [email protected]
Time: From Monday to Friday, between 10:00 am and 6:00 pm
Vi Customer Care Number NESA
| Vi™ Customer Care NESA | Short Code | Long Code |
| Vi™ Customer Care Enquiries and Requests Number NESA | 199 | 9089012345 |
| Vi™ Customer Care Complaints Number NESA | 198 | 9089000198 |
Vi™ Customer Care Circle Office Address NESA
Address : Red Den, Katahbari, NH37, Gorchuk, Guwahati 781035, Assam
Vi™ Appellate Authority NESA
NESA Appellate Authority : Ms. Chandrani Mukherjee
Designation : Head – Customer Service
Address : Vodafone Idea Limited, Near Nazareth Hospital, Arbuthnot Road, Laitumkhrah, Shillong 793 003
Contact No : 9774024365 Fax – 9774197741
Email – [email protected]
Time: From Monday to Friday, between 10:00 am and 6:00 pm
Vi Customer Care Number Mumbai
| Vi™ Customer Care Mumbai | Short Code | Long Code |
| Vi™ Customer Care Enquiries and Requests Number Mumbai | 199 | 9702012345 |
| Vi™ Customer Care Complaints Number Mumbai | 198 | 9702000198 |
Vi™ Customer Care Circle Office Address Mumbai
Address : Skyline Ikon, 1-2 Floor, Andheri-Kurla Road, Marol Naka, Andheri (East), Mumbai-400 059
Vi™ Appellate Authority Mumbai
Mumbai Appellate Authority : Ms. Deepika Menon
Designation : VP- Customer Service
Address : Vodafone Idea Limited, 2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East, Mumbai 400059
Contact no : 9820015713 Fax – 022 71713888
Email – [email protected]
Time: From Monday to Friday, between 10:00 am and 6:00 pm
Vi Customer Care Number Orissa
| Vi™ Customer Care Orissa | Short Code | Long Code |
| Vi™ Customer Care Enquiries and Requests Number Orissa | 199 | 9090012345 |
| Vi™ Customer Care Complaints Number Orissa | 198 | 9090000198 |
Vi™ Customer Care Circle Office Address Orissa
Address: Unit41, E 52, Infocity, Chandrasekharpur, Chandaka Industrial Estate, Bhubaneswar751024, Odisha
Vi™ Appellate Authority Orissa
Odisha Appellate Authority: Ms. Chandrani Mukherjee
Designation : Head – Customer Service
Address : Vodafone Idea Limited, Unit – 41, E 52, Infocity, Chandrasekharpur,Chandaka Industrial Estate, Bhubaneswar – 751024, Odisha
Contact no : 9090010078 Fax – +91 674 7171767
Email – [email protected]
Time: From Monday to Friday, between 10:00 am and 6:00 pm
Vi Customer Care Number Punjab
| Vi™ Customer Care Punjab | Short Code | Long Code |
| Vi™ Customer Care Enquiries and Requests Number Punjab | 199 | 9814012345 |
| Vi™ Customer Care Complaints Number Punjab | 198 | 9781500198 |
Vi™ Customer Care Circle Office Address Punjab
Address : C-105, Industrial Area Ph-VII. Mohali- 160055
Vi™ Appellate Authority Punjab
Punjab Appellate Authority – Ms. Mandeep Kaur
Designation – Vice President
Address : Vodafone Idea Limited, C 105, Industrial Area, Phase VII Mohali, Punjab – 160055
Contact no : 9888012346 Fax No: 0172-2236347
Email – [email protected]
Time: From Monday to Friday, between 10:00 am and 6:00 pm
Vi Customer Care Number Rajasthan
| Vi™ Customer Care Rajasthan | Short Code | Long Code |
| Vi™ Customer Care Enquiries and Requests Number Rajasthan | 199 | 9887012345 |
| Vi™ Customer Care Complaints Number Rajasthan | 198 | 9887010198 |
Vi™ Customer Care Circle Office Address Rajasthan
Address : 1st Floor, Gaurav Tower, Malviya Nagar Jaipur-302017
Vi™ Appellate Authority Rajasthan
Rajasthan Appellate Authority : Mr. Mayank Shrivastava
Designation : Head – Customer Service
Address : Vodafone Idea Limited, 5th Floor , Gaurav Tower, Malviya Nagar, Jaipur – 302017, Rajasthan, India
Contact no : 9828996200 Fax No: 01417171999
Email – [email protected]
Time: From Monday to Friday, between 10:00 am and 6:00 pm
Vi Customer Care Number Rest of Bengal
| Vi™ Customer Care Rest of Bengal | Short Code | Long Code |
| Vi™ Customer Care Enquiries and Requests Number Rest of Bengal | 199 | 9093012345 |
| Vi™ Customer Care Complaints Number Rest of Bengal | 198 | 9093100198 |
Vi™ Customer Care Circle Office Address Rest of Bengal
Address : Vodafone Idea Limited, Srijan Tech Park, 7th floor,
DN -52, Sector- V, Salt Lake City, Kolkata 700091
Vi™ Appellate Authority Bengal
Bengal Appellate Authority : Ms. Chandrani Mukherjee
Designation : VP – Customer Service
Address : Vodafone Idea Limited, Srijan Tech Park, 7th floor,DN -52, Sector- V, Salt Lake City, Kolkata 700091
Contact no : 9093118992 Fax – 9732097666
Email – [email protected]
Time: From Monday to Friday, between 10:00 am and 6:00 pm
Vi Customer Care Number Tamil Nadu
| Vi™ Customer Care Tamil Nadu | Short Code | Long Code |
| Vi™ Customer Care Enquiries and Requests Number Tamil Nadu | 199 | 9092012345 |
| Vi™ Customer Care Complaints Number Tamil Nadu | 198 | 9092000198 |
Vi™ Customer Care Circle Office Address Tamil Nadu
Address : PSA Fort, Plot No A1, A2 & B, Nehru Nagar, 1st Main road, off. Mahabalipuram Road, Perungudi, Chennai -600096
Vi™ Appellate Authority Tamil Nadu
Tamil Nadu Appellate Authority : Ms. Bindu Gopal
Designation : GM – Customer Service
Address : Vodafone Idea Limited, Tower 1, 9th Floor, TVH Beliciaa Towers, Block 94, MRC Nagar, Chennai – 600028
Contact no : 9962099625 Fax – 9884012345
Email – [email protected]
Time: From Monday to Friday, between 10:00 am and 6:00 pm
Vi Customer Care Number UP (West)
| Vi™ Customer Care UP (W) | Short Code | Long Code |
| Vi™ Customer Care Enquiries and Requests Number UP (W) | 199 | 9837012345 |
| Vi™ Customer Care Complaints Number UP (W) | 198 | 8941000198 |
Vi™ Customer Care Circle Office Address UP (W)
Address : 1st Floor, A-19 MCIE Mathura Road New Delhi-110076
Vi™ Appellate Authority UP West
UP West Appellate Authority : Mr. Vikram Bains
Designation : Head – Customer Service
Address : Vodafone Idea Limited, Sarita Vihar, A19, First Floor, Mohan Co-operative Industrial Estate, Mathura Road, New Delhi – 110044
Contact no :9719143245 Fax – 011-71718001
Email – [email protected]
Time: From Monday to Friday, between 10:00 am and 6:00 pm
Vi Customer Care Email Address
Contact Vi™ Customer Care on Email “[email protected]”. Customers can email Vi™ Customer Care from your registered email & mention mobile number in the subject line.
Vi™ Customer Care Email Address – [email protected]
Vi Customer Complaints & Requests Tracking
Vi™ Customer can track the status of its Complaints & Requests.
Click here to check the Customer Complaints & Requests Status.
Vi – Vodafone Idea Customer Care Faq
What is Vi postpaid customer care number?
| Vodafone Postpaid Helpline Number Details | Vodafone postpaid Customer Care Contact Number |
| Postpaid Customer Care Helpline (Short Code) (from your Vi™ Mobile Number) | 199 |
| Postpaid Customer Care Helpline (Long Code) | xxxxx12345 |
| Postpaid Complaint Helpline (from your Vi™ Mobile Number) | 198 |
What is Vi prepaid customer care number?
| Vodafone Prepaid Helpline Number Details | Vodafone Prepaid Customer Care Contact Number |
| Prepaid Customer Care Helpline (Short Code) (from your Vi™ Mobile Number) | 199 |
| Prepaid Customer Care Helpline (Long Code) | xxxxx12345 |
| Prepaid Complaint Helpline (from your Vi™ Mobile Number) | 198 |
How to Chat with Vi – Vodafone Idea Customer Care?
Vi – Vodafone Idea friendly Customer Care helps Vi Customer and always available 24×7.
Chat now with Vi Customer Care.
Frequently Asked Questions (FAQs)
Yes, Vi customer care operates 24/7 via phone, app, and WhatsApp.
You can check your balance using:
Vi App: Navigate to the Balance section.
USSD Code: Dial *199# to view balance details.
Refunds for failed recharges are usually processed within 7 working days.
Check your Recharge History in the Vi App for updates.
Contact customer care if the issue persists.
Port your number using Mobile Number Portability (MNP):
Send an SMS: PORT <Your Number> to 1900.
Visit the nearest Vi store with your Unique Porting Code (UPC) and valid ID proof.